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Known origin

Where do our devices come from?

Our devices come from European corporate fleets and carrier trade-in programs, and before reaching the shop they go through an industrial, documented inspection at a certified EU center.

17inspection points
7condition grades
≥80 %battery (Apple 2016+)
12 + 12month warranty

The journey every device takes

You can buy a used phone in many places. The difference lies in one question most sellers don't answer: where was this device before?

1

In European company offices

Corporate phone and computer fleets, lease returns, carrier trade-in programs, unsold stock.

2

At a certified EU center

At an industrial refurbishment center working to ISO 9001, 14001, 27001 and 45001 standards.

3

Data wiped with a certificate

Software erasure using the method recommended by NIST and ISO. Every device that stores data receives an erasure certificate.

4

17-point inspection

Cameras, display, battery, sensors, connectivity, locks, water indicators — the same list for every device.

5

Cosmetic grading

Screen, frame, back — assessed from 40–50 cm for 15–20 seconds. The way you will see the device.

6

To you

Another check at our warehouse in Riga, then delivery. Free delivery to a parcel locker for small items in Latvia from 30 € (Unisend, Venipak) or from 50 € (all lockers).

Our devices don't come from mass drop-off points for private individuals, where a device is accepted after a glance of a couple of minutes. They come from organized European business channels — with a documented journey.

What exactly is checked

One and the same list for every mobile device — not random sampling.

Power-on and battery capacity
Rear camera
Front camera (incl. video)
Display (LCD / OLED)
Microphone
Speakers
Face ID
Touch ID / fingerprint sensor
Buttons and switches
Missing parts
Connectivity: Wi-Fi, Bluetooth, GPS
Sensors: light, proximity
Cloud lock / account lock
Knox warranty status
Water damage indicators
SIM card recognition
Condition of front glass, back and frame
ISO 9001 — quality ISO 14001 — environment ISO 27001 — information security ISO 45001 — occupational safety
Battery. For Apple devices released from 2016 onwards we guarantee at least 80 % capacity. If a device is below this threshold, it is stated on the product.

What this means for you

12-month warranty

For all used categories. When ordering you can add an extra 12 months of cover.

No hidden costs

We sell used items under the margin scheme — no VAT is added on top of the price.

Grades you can verify

Our grade descriptions follow the industry standard. Read them in full on the grading page.

Honest description of what's included

For every product we state: original box with accessories, no box, or with a stylus.

Why a used device is the greener choice — and by how much

There's a lot of talk about environmental benefits, but figures with sources are rarely shown. We start with what the manufacturer itself publishes.

The carbon footprint comes from production, not use

Apple publishes an environmental report for each model. A device's carbon footprint is almost entirely “paid” by the time it leaves the factory. How sparingly you use it changes only a small part. The only big lever is not having a new one made.

What this means in our case

The devices we sell come from company fleets and carrier programs — they had already been replaced and taken out of circulation. Every such device that goes back into use is one new device that doesn't have to be made.

What we don't promise. We don't plant a tree for every purchase and we don't call ourselves carbon neutral. Buying used is not zero impact — it is lower impact. The difference is that we can tell you exactly how much and from what source.

80 %of the iPhone 16 life-cycle carbon footprint comes from production. Total footprint 56 kg CO₂e, use only 18 %.
Source: Apple Product Environmental Report, 2024
74 %of the iPad (A16) life-cycle footprint comes from production. Total footprint 74 kg CO₂e.
Source: Apple Product Environmental Report, 2025
77–91 %lower environmental impact of a refurbished smartphone compared with a new one.
Source: ADEME (French Agency for Ecological Transition), 2022

Frequently asked questions

Is the device “refurbished” or “used”?

Most are used, fully tested devices with original parts — not rebuilt. We don't swap original parts for copies to improve looks. If a device has non-original parts, this is stated. The “New” and “Swap” grades are, respectively, an unused item and a manufacturer warranty replacement device.

Why aren't your devices the cheapest on the market?

Our price includes everything described above: certified processing, data erasure with a certificate, a 17-point inspection and a 12-month warranty. Where devices are accepted in bulk without a serious testing approach, the price can be lower — there the price covers the risk.

Could the previous owner's data still be on the device?

No. Data is erased by software using the method recommended by NIST and ISO, and every device that stores data receives a data erasure certificate. We also check that the device is not linked to any account.

Why is there sometimes no original box?

Devices from corporate fleets often come back without packaging. This doesn't affect the device's condition, but it does affect the price — that's why the “no packaging” option is cheaper. What's included is always stated on the product.

Can I get an invoice for a company?

Yes. Write to info@bigone.lv before or after placing your order.

See what we have available

Phones, tablets, laptops, smartwatches and desktop computers — all with a warranty.

View used devices

And what does that mean for the environment?

A device's environmental impact mostly comes from the factory. Every device that goes back into use is one new device that doesn't have to be made. The figures with sources are on a separate page.

80 %of an iPhone 16's carbon footprint comes from manufacturing, only 18% from useApple Environmental Report, 2024
87 %lower climate impact of a refurbished smartphone than a new oneADEME and Arcep, 2022
82 kgof raw materials left in the ground — per refurbished device per yearADEME and Arcep, 2022

Numbers with sources →